Your privacy matters to us. This Privacy Policy explains exactly what personal data bluejackpot collects, why we collect it, how we use it, and the rights you have under Philippine law.
Last updated: May 2026This Privacy Policy ("Policy") describes how bluejackpot ("bluejackpot," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") of the bluejackpot website and platform. This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.
bluejackpot is committed to protecting the privacy and security of your personal information. We understand that when you share your data with us, you are placing trust in our platform, and we take that responsibility seriously. This Policy applies to all personal data collected through the bluejackpot website, mobile platform, customer support channels, and any other service we operate.
By registering an account or using the bluejackpot platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the bluejackpot platform.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference.
For the purposes of the Philippine Data Privacy Act of 2012, bluejackpot acts as the personal information controller in respect of the data it collects directly from users of the platform. Where bluejackpot engages third-party service providers to process data on its behalf, those providers act as personal information processors and are bound by data processing agreements consistent with the DPA.
If you have any questions about how bluejackpot handles your personal data, or wish to exercise any of your rights under the DPA, you may contact our Data Protection Officer at the details provided in Section 15 of this Policy.
bluejackpot collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud prevention, analytics |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat transcripts, email correspondence | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel | Sending promotions and updates where consented |
bluejackpot does not collect sensitive personal information (as defined under the DPA, such as health data, religious beliefs, or political affiliations) unless specifically required by law or with your explicit consent.
bluejackpot collects personal data through the following means:
bluejackpot uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, bluejackpot processes your personal data on the following legal bases:
bluejackpot does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Any third party receiving your personal data is required to handle it in accordance with the DPA and applicable data protection standards. bluejackpot remains responsible for ensuring that such transfers are lawful and adequately protected.
bluejackpot uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the website. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the bluejackpot platform, though some functionality may be affected. Your consent to non-essential cookies is obtained separately and can be withdrawn at any time.
bluejackpot retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, bluejackpot will securely delete or anonymise it in accordance with our data disposal procedures.
bluejackpot implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While bluejackpot takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bluejackpot login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bluejackpot:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
The bluejackpot platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the bluejackpot platform, please contact our support team immediately so we can investigate and take appropriate action.
Some of bluejackpot's service providers and game partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, bluejackpot ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognised by the National Privacy Commission.
By using the bluejackpot platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.
bluejackpot may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered users via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the bluejackpot platform following any update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a privacy concern, please contact the bluejackpot Data Protection Officer:
Email: [email protected]
Live Chat: Available within the bluejackpot platform after logging in to your account.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Email addresses on this page are displayed as plain text for reference only and are not clickable links.
We go beyond legal compliance to make sure your personal data is handled with care at every step.
All data transmitted between your device and bluejackpot is protected by SSL/TLS encryption. Your financial details and personal information are never sent in plain text.
Our identity verification process is designed to collect only what is legally required. Your ID documents are stored securely and never shared beyond what compliance demands.
bluejackpot will never sell your personal data to advertisers or data brokers. Your information is used solely to operate the platform and meet our legal obligations.
Access, correct, or request deletion of your personal data at any time. Our Data Protection Officer is available to handle all data subject requests promptly and transparently.
We clearly distinguish between essential and non-essential cookies. Non-essential cookies are only activated with your explicit consent, and you can change your preferences at any time.
Unsubscribe from marketing communications at any time with a single click. Opting out of promotions will never affect your ability to use the bluejackpot platform.
Your data is protected, your privacy is respected, and your gaming experience is built on trust. Join Filipino players who choose bluejackpot for safe, fair, and exciting online casino entertainment.
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